Field Trip Music Festival Refund Policy
No Refunds or Exchanges
This is a Rain or shine event. In accordance with our Terms of Service, we do not offer refunds or exchanges. In addition, tickets purchased may be subject to a per-ticket Convenience Charge, which is non-refundable except in extraordinary circumstances where a theatre was unable to honour your tickets (i.e., if a show time is cancelled, no seat was available in the theatre, etc.). Before purchasing your tickets we urge you to confirm the title, time and location of the shows, performances, appearances, events, special events, classes, or other similar artistic showcases (“Event” or “Events”) you wish to see.
Event date and time subject to change. ALL RIGHTS RESERVED. If the event for which this ticket is issued is rescheduled or cancelled, rain or shine, the holder shall not be entitled to a refund except as otherwise required by law. Instead, the holder shall have the right, except as otherwise provided, (1) If the event is rescheduled to a date and time within twelve months of the date and time originally scheduled, to use this ticket to attend the event at the rescheduled date and time, OR (2) If the event is not rescheduled within twelve months of the date and time originally scheduled, to exchange this ticket for another ticket, comparable in price and seating location, to another event that is designated by management as the official replacement event for the cancelled event.
At the time of your order, we will place an order for your tickets in the Events’ venue’s ticketing system, reducing the number of seats available for the chosen show time. While this allows us to provide our customers with the clear benefit of guaranteed seats, it prevents us and our venue theatre partners from reselling tickets in the event that you do not attend your Event.
If you cannot attend a show time for which you have purchased tickets, you are contractually allowed to resell your ticket. Tickets for Field Trip are easily and securely transferable to another email address from the CrowdBlink app.
You can find links for the app here:
Create a CrowdBlink account with the email address you used to purchase your tickets.
Your tickets appear right on the home screen, scan the QR code to get in or transfer them to a friend.